Success with Supply Chain Technology

A recent article from AMR Research defends SCM technology. Supply Chain Technology itself is not the issue, the issue driving success or failure is well summed in the excerpt “When technology–not surprisingly–doesn’t solve the organizational and process problems, it gets blamed for the organizational shortcomings”. SCM technology is a tool, it is used to execute organizational strategy, if that strategy is not well formed or the processes that are supposed to support it are not aligned properly, the technology does little more than automate the same problems that existed without it. Successful SCM technology implementations start with well aligned strategies and supporting processes, without this foundation the technology will be sure to fail…

Defending SCM Technology: It’s Not the Answer, but a Damn Good One

AMR Research | July 01, 2009


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